TrueReview Review (2026)Request Limits, Locations and Add-ons

Pricing (2026)

✓ Pricing re-verified 15 Oct 2026

TrueReview has three plans. Starter is $49 a month, or $29 a month on a yearly plan ($348 a year); Small Business $99, or $59 yearly ($708); Premium $299, or $179 yearly ($2,148). The base plan cards show a dollar sign without a currency code; the add-on price list is labelled USD. Premium includes five locations; more are sold per location per month, $39 each for the first ten extra, then $35, $32 and $29 from the 31st, and add-on locations are billed monthly even when the plan is yearly.

Extra review requests are sold as recurring packs, from $12 a month for 100 to $600 a month for 10,000; one-time purchases are billed at the default price without those discounts. The free trial lasts 14 days with up to 250 SMS and email requests, and the terms say all accounts require a valid credit card. Monthly and annual payments are non-refundable under the terms, and you must cancel at least 24 hours before renewal. Plans change — always verify the live price on their site.

Category context: Growth & Revenue. Across the 82 tools in this category that we researched with a public US-dollar price, the median entry price is about $29 a month (lowest paid plan as listed, per seat where the vendor prices per seat). TrueReview’s entry price of $49 a month sits above that median. Compare pricing conditions in the Software Cost Atlas →

What the pricing page doesn’t say

The catch

Starter is a single user with five AI reply suggestions a month, unused requests expire each month, and SMS works only in the US and Canada after verification.

What TrueReview does

Review management for local businesses: SMS and email review requests, Google review monitoring and replies, AI response suggestions and multi-location plans.

You are buying review requests, so count them first

Each plan is mostly a monthly request allowance. Starter sends 250 review requests a month for one user, with five AI response suggestions a month. Small Business doubles that to 500 requests and adds one teammate. Premium jumps to 2,500 requests, unlimited teammates and five locations. A campaign counts as one request however many follow-up emails it includes, and unused requests do not roll over. The yearly price is the real offer, $29 instead of $49 on Starter, but it is a non-refundable commitment, so run the 14-day trial on real customers first.

If you have more than five locations, add up the location add-ons: they are billed every month on top of Premium, even on a yearly plan.

How to actually use TrueReview

Start the 14-day trial; the terms say every account needs a valid credit card. From your Settings page, click ADD ACCOUNT to connect a review source. For Google, use the authorised Google Business Profile connection and select the location you want to manage: the help centre says the alternative, a Google Maps URL, lets TrueReview monitor reviews but not answer them from the dashboard. Then create your first campaign under My Campaigns in Settings and send a small batch of requests to see how customers respond. SMS requests are available in the US and Canada after verification.

Distilled from TrueReview's own pages: the pricing page truereview.co/pricing (monthly and yearly), the terms of service, the add-on review request price list on its Intercom help centre and the help articles on request usage, connecting a Google Business Profile and adding a campaign, read on 15 October 2026. TrueReview is an affiliate partner of ours through Reditus. We have not used the service ourselves.

TrueReview vs NiceJob, side by side

Each column shows the vendor’s own published entry price, read on the date shown. Entry prices can cover different services or units, so check what each one buys. We do not average them into a score.

TrueReview →

What it costs

Starter $49/mo or $29/mo billed yearly ($348); Small Business $99 or $59 ($708); Premium $299 or $179 ($2,148), 5 locations included

Price read on

15 Oct 2026

The catch

Payments non-refundable; card required for the trial; requests expire monthly.

Best for

local businesses that want to send review requests by SMS and email, watch their Google reviews and answer them from one dashboard, with up to five locations on one Premium plan

NiceJob →

What it costs

Starter $75/mo; Pro $125/mo; Sites add-on $99/mo + $199 setup

Price read on

13 Oct 2026

The catch

Reporting and customization are fairly basic, and the Sites website add-on carries a $199 setup fee on top of its $99 a month.

Best for

local and service businesses that want reputation marketing on offense — automatically asking happy customers for reviews and showcasing them — rather than only managing damage when a bad review lands

Both names above are affiliate links: we may earn a commission if you sign up, at no extra cost to you. Neither changes what this table says.

The natural comparison is NiceJob — NiceJob is in our dossiers too and covers the same job of asking customers for reviews: when we read it on 13 October 2026 Starter was $75 a month and Pro $125. TrueReview starts lower, $49 a month or $29 on a yearly plan, but meters its plans in review requests (250 on Starter). Compare what your monthly request volume costs on each, not the entry price..

Visit TrueReview →

Frequently asked questions

How much does TrueReview cost?

Read 15 October 2026: Starter $49 a month or $29 a month billed yearly ($348); Small Business $99 or $59 ($708); Premium $299 or $179 ($2,148) with five locations included. Extra Premium locations cost $39 to $29 a month each and are billed monthly.

How many review requests do I get?

Starter 250 a month, Small Business 500, Premium 2,500. A campaign counts as one request regardless of its follow-up emails, and unused requests do not accumulate. Extra recurring packs run from $12 a month for 100 to $600 a month for 10,000.

Is there a free trial?

Yes, 14 days with up to 250 SMS and email review requests. The terms say all accounts require a valid credit card.

Can I get a refund?

The terms say all monthly and annual payments are non-refundable. Cancel at least 24 hours before the renewal date; the pricing FAQ says your subscription stays active until the end of the current billing cycle.

Can I reply to Google reviews from TrueReview?

Only with the authorised Google Business Profile connection. The help centre says a connection through a Google Maps URL lets TrueReview monitor reviews but not respond to them from the dashboard.

Is this a hands-on review of TrueReview?

This is a researched assessment, not a hands-on test — where we've used a tool ourselves, we say so explicitly. We name what each tool is good and bad at, and we earn a commission only if you sign up, at no cost to you.

Others in this category

Reviewed growth & revenue tools that share ground with TrueReview — comparable in what they do, not drop-in swaps:

NiceJobCloseCampaign MonitorCampaignerStampezeeall 117 reviews →