Loyalino Review (2026)The Program Pauses At Your Cap

Pricing (2026)

✓ Pricing re-verified 14 Oct 2026

Billed in USD through Shopify and metered by monthly loyalty orders rather than by features. The vendor puts it in those words on its own pricing page - you pay for volume, not for features - and every paid plan carries the same paid feature set. Free: $0 for up to 200 loyalty orders a month. Starter: $29 a month or $290 a year for up to 500.

Essential: $129 or $1,290 for up to 2,000. Growth: $499 or $4,990 for up to 7,000. Enterprise: $999 or $9,990 for unlimited orders with no cap. Annual billing works out at ten monthly payments, which is where the 17% they advertise comes from. Their FAQ defines a monthly loyalty order as one distinct Shopify order that creates a loyalty-points transaction in that calendar month, counted once however many transactions it generates.

Plans change — always verify the live price on their site.

Category context: E-commerce. Across the 49 tools in this category that we researched with a public US-dollar price, the median entry price is $19 a month (lowest paid plan as listed, per seat where the vendor prices per seat). Compare pricing conditions in the Software Cost Atlas →

What the pricing page doesn’t say

The catch

Their FAQ is explicit about it: at a finite plan limit the loyalty program pauses until the next calendar month or an eligible upgrade, and there are no per-order overage fees. For most metered apps that would be a mercy. For a loyalty program it means points quietly stop accruing for your customers partway through your busiest month, which is exactly when you least want it, and the free plan's ceiling of 200 orders is reached by a store doing seven orders a day.

The ladder pushes the same direction: on their published rates the price per loyalty order gets worse with every step up rather than better - about $0.058 an order at Starter's 500, $0.065 at Essential's 2,000 and $0.071 at Growth's 7,000, which is our arithmetic on their figures at each plan's ceiling. And the thing they sell hardest is the thing you cannot check from outside: one-to-one support on every plan including the free one, and custom development included on the paid ones, from the people who wrote the code.

That is a real differentiator if it holds. The app launched on 16 June 2026 and carries no reviews at all, so nothing independent stands behind it yet.

Watch the video review

The video version of this review, from our YouTube channel.

What Loyalino does

Shopify loyalty app from OkayScale: points on orders and actions, VIP tiers by points or spend, referrals with dual-sided rewards, shown in a floating widget, the cart, product pages, customer accounts, a standalone storefront page and Shopify POS. Runs in the EU, ships in eight languages. Launched June 2026, no reviews yet.

Four features and a ceiling

Every paid plan carries exactly the same paid feature set — the pricing page says so in its own heading, you pay for volume, not for features — so climbing from $29 to $999 buys you nothing but a higher order ceiling. That makes this an unusually simple question. There are only two reasons to leave the free plan. The first is that you need one of four things the free plan withholds: a standalone loyalty page on your storefront, earning and redemption in Shopify POS, loyalty email sent from your own verified sending domain, and the REST API with webhooks and an MCP server.

Everything else — points, the thirteen ways to earn and seven reward types, VIP tiers, referrals, campaigns, the floating widget, the product-page and cart placements, the customer-accounts loyalty page, eight languages, eight loyalty emails, 28 integrations, Shopify Flow triggers and actions, and one-to-one support — is on the free plan. That is a far smaller withholding than most loyalty apps make, and it means a store with no POS and no developer can run the whole program for nothing.

The second reason is the ceiling, and it is the one to plan around. The free plan stops at 200 monthly loyalty orders and every paid tier stops somewhere too — 500, 2,000, 7,000, then unlimited at $999. Their FAQ is explicit about what happens at the line: the program pauses until the next calendar month or an eligible upgrade, with no per-order overage fees. So the upgrade is not about getting more value out of the app, it is about the app not switching itself off in the middle of your best month.

Two details make the sums less obvious than the ladder looks. Annual billing is ten monthly payments rather than twelve, which is where the 17% comes from. And on their published rates the price per loyalty order gets worse as you climb, not better — roughly $0.058 at Starter's 500, $0.065 at Essential's 2,000 and $0.071 at Growth's 7,000 at each plan's ceiling, which is our arithmetic on their figures. Buy the tier your volume needs, not the one above it.

Questions we are still checking

How to actually use Loyalino

Install the free plan first and run it as your real program, not as a trial. It is not a crippled tier: points, VIP tiers, referrals, the widget, the customer-accounts loyalty page, eight languages and eight loyalty emails are all there, capped only at 200 monthly loyalty orders. Save the 14-day trial for the moment you actually want to test the four paid-only features, because the trial arithmetic punishes browsing — a store gets up to 14 trial days, days used in the last 180 count against that, a store billed for a plan in the last 180 days gets no new trial at all, and the trial runs inside the 30-day money-back window rather than being added to it.

You do not need to touch your theme. The floating widget, the product-page points badge and the cart block all inject themselves from the app embed; if you would rather place the cart block by hand, drop a <div data-loyalino-cart> where you want it and turn automatic placement off. For the look, the widget inherits your theme's font and loads no webfont of its own, and on top of that there are nine colour controls, four corner-radius settings, three custom CSS fields and 37 documented CSS variables, all inside a CSS cascade layer so your own stylesheet wins without !important.

There is a headless mode if you want to build the interface yourself. If you already run a loyalty program somewhere else, move it before you launch. Members and their balances import from CSV, points backfill from past Shopify orders using the same rules live orders use, and tiers recalculate automatically as balances land, so long-standing customers arrive at the rank they have already earned rather than at zero. Set two things on day one that are easy to forget.

Decide when points become real: you can delay new points until your return window has closed, counted from the day the order shipped or was delivered rather than the day it was paid. And watch the order counter through your first full calendar month — a monthly loyalty order is one distinct Shopify order that creates a points transaction that month, counted once however many transactions it generates, and 200 of them is a store doing about seven orders a day.

Knowing your real number before the cap pauses the program is the whole point of starting free. Setup details read on loyalino.io/pricing, loyalino.io/faq and apps.shopify.com/loyalino-loyalty-rewards, 22 September 2026.

Loyalino vs Essential Loyalty, side by side

Each column shows the vendor’s own published entry price, read on the date shown. Entry prices can cover different services or units, so check what each one buys. We do not average them into a score.

Loyalino →

What it costs

Free plan (200 orders/mo); Starter $29 a month or $290 a year (up to 500 orders)

Price read on

14 Oct 2026

The catch

Reach your plan's order limit and the program does not cost more, it stops.

Best for

shopify stores whose loyalty orders sit comfortably below a plan ceiling and who want the whole program - points, VIP tiers, referrals, the widget, a customer-accounts loyalty page and eight built-in languages - on a free tier that withholds almost nothing, with the developer reachable directly rather than through a help centre

Essential Loyalty →

What it costs

From $10/mo

Price read on

2 Nov 2026

The catch

Two things to read closely before you pay. The meter is honest — loyalty-influenced orders, not all orders — and that is genuinely in your favour, but it also means you cannot work out your tier from your order count.

Best for

Shopify stores with genuine repeat business that want a loyalty programme priced on the orders it influences rather than on total volume — and stores selling in person too, since POS support arrives at $10 and the free tier carries VIP tiers and referrals

The Essential Loyalty link above is an affiliate link — we may earn a commission if you sign up, at no extra cost to you — and the other column is a plain link. Neither changes what this table says.

The natural comparison is Essential Loyalty — Both are Shopify loyalty apps that leave VIP tiers and referrals on the free plan and bill you by orders rather than by feature, so the comparison turns on what each one counts. Essential Loyalty meters loyalty-influenced orders; Loyalino counts any distinct order that creates a points transaction that month, which catches the customer who merely earns points on a purchase they were going to make anyway. Worth knowing before you read that as a verdict: neither vendor publishes how the other's definition behaves in practice, so check your own first full month against the counter rather than against the wording. Where Loyalino is clearly ahead is in what it tells you up front - the full ladder to $999, the cap behaviour, the trial arithmetic and EU data residency are all written down. Where it is clearly behind is evidence: zero reviews since launching in June 2026..

Visit Loyalino →

Frequently asked questions

What happens to a customer's points when an order is refunded?

They come off automatically, in proportion. Loyalino's FAQ (loyalino.io/faq, read 14 October 2026) says a partial refund claws back part of the award, the total clawed back can never exceed what was granted, and a balance is never pushed below zero. If you would rather avoid clawbacks altogether, the same FAQ lets you delay new points until your return window has closed, counted from the day the order shipped or was delivered rather than the day it was paid. The FAQ names no plan restriction for either.

If we downgrade or uninstall, what happens to the program and the points?

The two are very different. Per the FAQ (read 14 October 2026), downgrading switches off only the paid features: the program, points and tiers stay as they are, and upgrading again brings the features back with nothing to rebuild. Uninstalling removes the storefront elements and triggers deletion of your store's data in line with Shopify's retention rules. The FAQ describes importing members and balances from CSV but no export of them, so whether you can take balances with you is not confirmed — ask support before you uninstall.

Where is the loyalty data stored?

In the EU. The FAQ (read 14 October 2026) says the app runs in the EU on Railway, with data encrypted at rest and in transit, and that it implements Shopify's mandatory privacy webhooks: a customer data request produces a full export and a redaction request deletes the records. The developer is OkayScale ApS, per the App Store listing and the site footer.

Is this a hands-on review of Loyalino?

This is a researched assessment, not a hands-on test — where we've used a tool ourselves, we say so explicitly. We name what each tool is good and bad at, and we have no affiliate relationship with Loyalino — we earn nothing whether you sign up or not.

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