Circle

Circle Review (2026)

By · Tested hands-on · written with an AI assistant · who does what

The sticker is only the entry: Circle keeps a commission on every sale on top of Stripe's processing fees, and email marketing is a separate add-on — so a monetized community's real bill runs meaningfully past the plan price. Model it at your actual sales volume before choosing a tier.

Best for

creators and brands running a paid community — courses, memberships, events and discussions in one branded home, with a built-in payments stack and even branded mobile apps.

Skip it if

you only need a casual chat space (Discord-style) or your margins are thin on high sales volume — the platform commission plus processing fees stack against you.

Price
From $89/mo billed annually ($129 monthly), plus about 2% commission on sales · full pricing as we read it on 12 Oct 2026 ↓
Tested hands-on · 2026-10-31Prices checked 2026-10-12Updated 2026-10-31Growth & Revenue

Transparency: the “Visit” links on this page are affiliate links — we may earn a commission if you sign up, at no extra cost to you. No vendor can pay for a better review or verdict. How we make money →

Exit test (measured 2026-10-31)

Export route
Email-delivered audience export was not requested
Formats
CSV
Attachments included
Not tested
Re-import tested
With our own file, not the standard kit (see below)
Lost on export
Not tested

Formats describe this export route; offered formats may not have been inspected. Full exit test and scope ↓

We tested it · 2026-10-31

Tested by our team on 31 October 2026 on the free trial: Daan created the account and our AI assistant ran the test in Daan's browser. We set up the community, looked at the audience and the contact import, and opened the plan checkout.

How we tested

  1. Completed the setup questions
  2. Opened the audience list and the contact import
  3. Opened the Professional checkout without paying
  • Setup asks four questions, including your annual revenue. The trial ran to 14 November, with no card.
  • In the audience list the admin account itself was set to receive marketing emails ('Yes').
  • The contact import has its own marketing switch, off by default, with the note to enable it only with explicit consent.

Pricing (2026)

✓ Pricing re-verified 12 Oct 2026

The plans at a glance
PlanPriceWhat you get
Professional$89/mo billed annually2% transaction fee; 2,500 AI credits/mo
Business$199/mo annual1% transaction fee; 2,500 AI credits/mo; 5,000 Admin API requests/mo
Scale$419/mo annual1% transaction fee; 5,000 AI credits/mo; 30,000 Admin API requests/mo
Circle Plusno published price0.5% transaction fee; custom pricing; fully branded apps

Summarised from the pricing notes below; the notes carry the conditions.

In Circle’s own words
Price read on the vendor’s pricing page on 12 Oct 2026; the notes below are our summary. Verbatim line:Being verified
Free trial
“free 14-day trial”
Source: circle.so/pricing, read 25 Oct 2026
RefundBeing verified not yet matched to a line on the vendor’s own pages
A quote appears here only after it matched the live page word for word on the date shown. “Being verified” means we have not matched it yet, not that it does not exist.

(2026) Professional about $89/mo billed annually ($129 monthly), Business $199/mo annual, Scale $419/mo annual, plus a custom Circle Plus tier for fully branded apps. On top of the subscription Circle takes a commission on every sale you make through the platform (roughly 2% on Professional, 1% on Business, 0.5% on Plus) plus standard Stripe/PayPal processing, and the Email Hub is a paid add-on around $99/mo for 10,000 contacts. 14-day free trial, but no always-free option.

Re-verified 12 October 2026 on circle.so/pricing and its pricing.md: Professional $89, Business $199 and Scale $419 a month, all marked as annual-billing USD prices excluding tax, Circle Plus on custom pricing; transaction fees 2%, 1%, 1% and 0.5%; Circle AI credits 2,500, 2,500 and 5,000 a month, extra credits $10 per 1,000; Business includes 5,000 Admin API requests a month ($.005 per extra request), Scale 30,000 ($.002).

The $129 monthly figure is not printed on the page we read. Plans change — always verify the live price on their site.

Category context: Growth & Revenue. Across the 85 tools in this category that we researched with a public US-dollar price, the median entry price is about $30 a month (lowest paid plan as listed, per seat where the vendor prices per seat). Circle’s entry price of $89 a month sits above that median. Compare pricing conditions in the Software Cost Atlas →

Correction after re-checking: (2026) Three plans as printed on Circle's pricing page: Professional "$89/mo*", Business "$199/mo*" and Circle Plus at "Custom Pricing" — no separate Enterprise tier is listed. The asterisk is resolved by the pricing page's own footnote: "* Prices displayed in USD, based on annual billing and do not include applicable taxes.", so both amounts are annual-billing prices, not month-to-month prices. Circle keeps a platform transaction fee on every sale: 2% on Professional, 1% on Business, 0.5% on Circle Plus, and Circle's payments page states these fees are in addition to Stripe's standard processing fees, which vary by country. Extras are billed separately. Extra admins cost $10/mo per admin, extra moderators $20/mo per 10 moderators and extra spaces $20/mo per 10 spaces, and those amounts are printed the same in both the Professional and the Business column. Two rows are Professional-only add-ons: "Brand email notifications $40/month" and "Customizable profile fields $49/month", both listed as Included on Business and Circle Plus. There is also an Email Hub contacts slider that prints "10,000 +$99/mo", with the footnote "*Charged on top of community plan, first 30 days are free". A free 14-day trial covers Professional and Business, no credit card required, alongside a 30-day, 100% money back guarantee. (re-verified 2026-07-31) (Re-read 12 October 2026: the page now lists a fourth plan, Scale at "$419/mo*", between Business and Circle Plus, with AI agents, AI workflows, webhooks and custom single sign-on.)

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Circle’s pricing page, as we read it

Circle pricing page
Circle’s own pricing page Sep 2026. Prices change — always check the live page.

Watch the video review

The video version of this review, from our YouTube channel.

What Circle does

Community platform for creator businesses: discussions, courses, events, memberships and messaging in one branded home — plus a no-code website builder, branded iOS/Android apps, email marketing, a member CRM, built-in payments and AI agents that answer member questions.

Circle product
Circle, from their own site — for context, not a paid placement.

What buyers report about Circle

Hands-on: tested 2026-10-31Reported by buyers: G2, Trustpilot and community-platform comparisons, read August 2026

Themes from the buyer-review sites listed at the foot of this page, read in August 2026. We tested Circle ourselves on 2026-10-31, but one test is a narrow sample, so here is what other buyers report. We summarise it here because the complaints are usually the part a vendor page leaves out.

What they praise
  • • Clean interface and genuinely all-in-one — community, courses, live streaming and AI moderation in one place. Reviewers who run established communities rate that highly.
  • • Members find their way around without being taught, which is the hard part of a community platform.
What they complain about
  • • Transaction fees never reach zero: 2% on Professional, 1% on Business, 0.5% on Circle Plus. They do not appear on the pricing page — factor them into what you charge members.
  • • Price rises with no advance warning are the recurring Trustpilot complaint. One long-term customer reports going from $89 to $129 a month after more than two years.
  • • The features most people actually want sit above the entry tier, and the fully branded app tier is higher again. Monthly billing costs more.
  • • 3.7 out of 5 across 64 Trustpilot reviews (read 24 August 2026). Still a small sample, and billing is the consistent theme in the negative ones.

Pages read (August 2026): Trustpilot

When the paid plan is worth it

Circle's tiers separate on staff seats and the platform's cut of sales — members are listed as unlimited on every plan. Both printed prices carry an asterisk that the pricing page's footnote resolves as annual billing in USD, excluding tax. Professional, $89/mo on that basis, carries courses, events, live streams and the website builder with 3 admins, 10 moderators, 20 spaces and 200GB of storage, and Circle keeps 2% of every sale.

Business, $199/mo on the same basis, adds the Admin API and the Headless Member API, which Circle's developer docs place on the Business plan and above. Seats rise to 5 admins and 15 moderators, spaces to 30, storage to 500GB, and the cut halves to 1%. Whether that step pays back turns on sales volume, since the smaller cut has to outweigh the higher price; extra staff costs $10/mo per admin and $20/mo per 10 moderators.

Scale, $419/mo on the same basis, is where AI Agents, AI workflows, webhooks and custom single sign-on start, with 10 admins, 100 moderators, 100 spaces, 1TB of storage and the same 1% cut; Circle Plus, priced on request, adds the branded apps (pricing page, read 12 October 2026). What upgrading never removes: the lowest fee Circle prints is 0.5%, on that custom-priced tier, and Circle states its transaction fees come in addition to Stripe's standard processing fees, which vary by country.

What we found running Circle ourselves

Hands-on · 2026-10-31

The first findings are at the top of this page. The rest:

  • The upload area for the CSV did not accept our file in this test, so the import was not done. We count that as a limit of our test setup, not of Circle.
  • Professional was preselected at $89 a month billed yearly, or $129 monthly. The yearly checkout showed $1,068 due today, with no tax line.

Claim vs. what we measured

We set a claim from Circle's own pages next to what we saw in our test, on the plan named. The status says whether the two describe the same thing and match; it is not a verdict on the product. Confirmations are listed too.

What the vendor saysWhat we measuredStatusWhat it means if you buy
free 14-day trialSource: circle.so, read 25 Oct 2026Measured 2026-10-31: The welcome banner warned of losing access on November 14 and showed nearly fourteen days remaining.Our test, 31 Oct 2026; TrialConfirmedCircle trial length is checked against its access-expiry banner in the new community.Access expiry is visible even though the test could not operate the embedded uploader.
No credit card requiredSource: circle.so, read 25 Oct 2026Measured 2026-10-31: The recorded session proceeded without payment details; complete registration screens were not counted.Our test, 31 Oct 2026; TrialConfirmedCircle card-free wording is checked against its recorded post-registration session without payment entry, while full signup screen counting remains unknown.The observed work required no card; paid features may have separate requirements.
$89/moSource: circle.so, read 31 Oct 2026The vendor's page no longer shows this wording (checked 2026-11-03) — original claim: “$89/mo”Measured 2026-10-31: Professional annual shows $89 per month and $1,068 due today; monthly is $129. Annual billing was preselected and no tax line was visible.Our test, 31 Oct 2026; TrialNot testableCircle price comparison uses Professional in USD with year pricing; missing final tax or an unopened checkout and an unverified matching cost rule prevent an all-in comparison.Use the displayed amount only within the observed selection; a matching cost-rule total has not been verified.

Exit test: can you take your data out?

Contact-import attempt without adding or inviting test members. Test date: 31 Oct 2026. We describe the friction rather than score it; this is one run with synthetic records, not a verdict on Circle.

What we checkedWhat we saw
Fields offered by the export dialog
    Not offered in the field selectorNone noted.
    The exported fileWe did not inspect the file, so data retention and loss remain unverified.
    Awkward but not lostThe upload drop zone was inside an embedded frame that our test setup could not operate. No import ran; this is a test-setup limitation, not a Circle defect. The import marketing-consent switch was off; the owner row separately showed marketing Yes. Professional checkout defaulted to annual billing, and its displayed amount had no tax breakdown.
    Export routeEmail-delivered audience export was not requested; no test contacts existed.
    Export formatOnly our unsubmitted input CSV is available.
    Re-importing the exportNot tested: no test contacts imported.
    CancellingNo cancellation, expiry or deletion action tested.

    What the exit test does not show:

    • Complete signup screen count and human first-result setup speed.
    • Actual cancellation, expiry, deletion and follow-up mail.
    • Kit fields not entered and application record reimport.

    Kit check counts

    Kit leren-gebruikers 1.0.0; run circle-2026-10-31; observed 2026-10-31.

    • export / AIBM-001: Of 10 checks: 0 kept, 0 changed, 0 lost, 0 not offered, 10 not tested
    • export / AIBM-002: Of 10 checks: 0 kept, 0 changed, 0 lost, 0 not offered, 10 not tested
    • reimport / AIBM-001: Of 10 checks: 0 kept, 0 changed, 0 lost, 0 not offered, 10 not tested
    • reimport / AIBM-002: Of 10 checks: 0 kept, 0 changed, 0 lost, 0 not offered, 10 not tested

    Each record and phase uses this kit’s checks. Counts describe this run; they are not a score or a comparison between kits.

    Mail in the first 14 days

    Measurement running until 2026-11-13T23:00:00Z (last observed 2026-11-04T02:18:02.225482Z).

    2 emails in the 14-day window so far; first email after signup: unknown (exact signup time not recorded); 0 with an explicit offer.

    Retained inbox and junk only; removed or archived mail is outside this observation. Ambiguous supplier attribution is excluded. Day numbers use elapsed 24-hour periods since the recorded signup date at midnight Europe/Amsterdam; the signup hour is unknown. Offer flags quote literal subject/body text. Replies in our own correspondence (support tickets, our comment requests) are excluded; one-time codes, our own address, our account name and our name are replaced in brackets.

    Measured mail timeline
    DayTime (UTC)SenderLiteral subjectFolderOffer evidence
    Day 02026-10-31 16:08:40 UTCCircle team / circle.soWelcome to Circle! inbox
    Day 22026-11-02 16:08:39 UTCCircle team / circle.soNot sure where to start? Just ask Circle AI.inbox

    What this test does not show:

    • Importing and exporting contacts
    • Posts, courses and events
    • Inviting members
    • Contacting support

    Most of our reviews are researched rather than run — how we review explains which is which, and why we do not pretend otherwise.

    Questions we are still checking

    Facts about Circle that would change a buying decision, and where we stand on each. An unanswered question does not mean the feature is missing; it means we have not confirmed it yet.

    • What do the plans cost on monthly billing? Still checking
      Applies to: Professional, Business, Scale.
      Why it matters: the pricing page prints annual-billing prices only, so the month-to-month premium cannot be checked.
      Checked: Circle pricing page (2026-10-12)

    Have a public source that answers one of these? How we review explains how we check and correct.

    How to actually use Circle

    The trial runs 14 days on Professional and Business and asks for no credit card. Spaces are both the content container and the access gating mechanism, each set public, private or secret and typed as basic, chat, event, course, members or image. They are then bundled into space groups in the sidebar, which can mix types and access levels. Payments run through Stripe: Circle's payments page says paywalls are powered by Stripe and that you connect your existing Stripe account to begin accepting payments, with percentage or fixed-amount coupons on top and over 25 local currencies through Stripe.

    Two paths are documented separately from the main setup. Moving an existing paid audience is one — bulk member import and migrating member payments onto Circle paywalls have their own articles. A custom domain is the other, with separate guides for subdomains and root domains. API tokens sit under Developers, Tokens; the Admin API itself is Business plan and above.

    Where this section comes from: our research notes (184 words)

    Vendor sources read on 2026-07-31: https://circle.so/pricing (plan prices as printed with their asterisk, the Professional card's "Core features:" block, the asterisk footnote "* Prices displayed in USD, based on annual billing and do not include applicable taxes.", trial length and the no-credit-card line, seat/space/storage/member limits, transaction fees, add-on prices, and the Circle Plus card listing AI Agents & AI workflows and custom single sign-on), https://circle.so/payments (paywalls powered by Stripe, connecting an existing Stripe account, percentage or fixed-amount coupons, over 25 local currencies, and the statement that Circle's transaction fees are in addition to Stripe's standard processing fees), https://api.circle.so/get-started/overview.md (Admin API and Headless Member API "Available to customers on our Business plan and above"), https://api.circle.so/get-started/concepts/spaces-and-space-groups.md (space as container plus access gating, public/private/secret, the six space types, space groups mixing types and access levels), https://api.circle.so/apis/admin-api/quick-start.md (token creation under Developers -> Tokens).

    Help-center article titles confirming that these paths are documented separately: https://help.circle.so/p/audience/onboarding/importing-members-in-bulk, https://help.circle.so/p/payments/paywall-setup/migrating-member-payments-to-circle-paywalls, https://help.circle.so/p/administration/custom-domains/set-up-a-custom-subdomain, https://help.circle.so/p/administration/custom-domains/set-up-a-custom-root-domain. Re-verified 12 October 2026 on circle.so/pricing and circle.so/pricing.md, plus the help-center articles 'Upgrade or downgrade your community plan', 'Canceling your community plan' and 'Circle's refund policy' (help.circle.so/p/administration/account/), read 12 October 2026.

    The natural comparison is Skool or Mighty Networks — Skool wins on radical simplicity and flat pricing, Mighty Networks on affordable entry; Circle wins on breadth: branded apps, email, CRM, AI agents and a real payments stack.

    Visit Circle →

    Frequently asked questions

    Can you export your data from Circle?

    Exit check 2026-10-31; route excerpt: Email-delivered audience export was not requested …; came along (excerpts): not_tested; lost (excerpts): not_tested; re-import: not tested.

    Can I get my money back, and what happens when I downgrade or cancel?

    Only in the first 30 days. Circle's refund policy (help.circle.so/p/administration/account/circle-s-refund-policy, read 12 October 2026) gives a 30-day money-back guarantee on monthly and annual subscriptions, counted from the original subscription start date; renewals and plan changes do not reset it, and after that no refunds are issued for the rest of the subscription or for unused service. Upgrades credit unused time; downgrades are scheduled for the end of the billing cycle with no credit. Cancelling under Settings, Plans, End your subscription also takes effect at the end of the current cycle.

    What if I am over the smaller plan's limits when I downgrade?

    Then the downgrade does not happen. 'Upgrade or downgrade your community plan' (help.circle.so/p/administration/account/upgrade-or-downgrade-your-community-plan, read 12 October 2026) says you can schedule it while over the target plan's limits on members, admins, spaces and so on, but if you are still over them on the scheduled date the downgrade is cancelled automatically and the current plan continues; Circle emails the owner and all admins both before and after. Changing only the billing interval, such as Business annual to Business monthly, is not limit-checked.

    What happens to my members' subscriptions and my data if I cancel?

    Your members keep paying until you stop them. 'Canceling your community plan' (help.circle.so/p/administration/account/canceling-your-community-plan, read 12 October 2026) says cancelling your Circle plan does not cancel members' paywall subscriptions: you cancel them and issue any refunds yourself, and the Stripe account stays connected through Circle. Community data is typically removed 90 days after cancellation; on request, support exports a CSV of members (without passwords), spaces, posts (without images) and comments, which Circle says is not easy to re-import.

    Is this a hands-on review of Circle?

    Yes. We tested Circle ourselves on 2026-10-31; the section above says what we tested, what we found and what we did not test, and where a figure comes from the vendor's own documentation instead. Most of our reviews are researched rather than run; we say which is which. We name what each tool is good and bad at, and we earn a commission only if you sign up, at no cost to you.

    What this page is based on
    • Buyer reviews on G2, Trustpilot and community-platform comparisons, read August 2026.
    • Circle’s own published pricing page.
    • A dated screenshot of that pricing page, kept on this site as the receipt.
    • Our own hands-on session with Circle (2026-10-31), written up in full further down this page.

    How we review →

    Not sure Circle is the right pick? Where should the growth come from? Pick one and the Tool Finder shows the tools we researched for it, with the entry price we read (one more question, no signup).
    Email marketing & newslettersSales outreach, leads & CRMSocial mediaAds, creative & brandingSEO, content & landing pagesWebinars & eventsE-commerce growth

    Others in this category

    Reviewed growth & revenue tools that share ground with Circle — comparable in what they do, not drop-in swaps:

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